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Monthly Archives: June 2009

Our work in the health & social care sector

We have extensive experience in applying our processes to support health & social care staff to develop their work practice.  We have, over time, developed a range of learning resources and materials.  Here is a summary of what we can provide with links to areas of the website where you can find more information. We can help… Read more »

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Posted in Customer Experience & Interaction, Interactive Tools | Tagged , | Comments closed

High Impact Cost Effective Diversity Training

How do you make diversity training as effective and impactful as possible within a tight budget?  Our recent programme with South Lanarkshire Council Housing Dept. shows how it can be done.    We used a dramatic story Joe’s Story to focus on the assumptions we can make about clients presenting as homeless when under pressure and with limited resources.  How do… Read more »

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Posted in People Skills | Tagged , , | Comments closed
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