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Monthly Archives: July 2009

What happens in care homes at night?

Research funded by Joseph Rowntree Foundation shows that the experience of night time care, for both staff and residents, can be quite different from the experience of care during the day.  Dr Heather Wilkinson and Diana Kerr from Edinburgh University and Colm Cunningham from Stirling University, based their work on interviews with staff, residents and relatives in care… Read more »

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Posted in Customer Experience & Interaction, Interactive Tools, People Skills, Plays | Tagged , , , | Comments closed

Exeter University: Top 10 ranking

For the first time ever, Exeter achieved a Top 10 ranking in one of the national league tables – 3 years ahead of schedule!  Tash Khan-Davis, Head of Learning & Development at Exeter University, describes how drama methods have helped them to achieve this objective – On the Road to Top Ten.  This article will be… Read more »

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Posted in Leadership, Organisational Development | Tagged , , , , | Comments closed
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