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Monthly Archives: October 2009

What is an Extra Ordinary Experience?

When we’re putting together the ingredients for an intervention (whatever that may be) our intention is to make it an Extra Ordinary Experience for those people taking part.  What this looks like will differ in broad terms depending on whether we’re working with a small group in an intimate space or a group of 200 at a… Read more »

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Managing Diversity: navigating conflicting legislation

There is potential conflict in two pieces of legislation which are designed to support an individual’s right to free expression.  The first relates to a person’s religious and spiritual belief and the second relates to a person’s sexual orientation.  We’ve developed a story which explores this conflict.  It presents managers with a complex brain teaser.  The situation is described… Read more »

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Behavioural safety: “Safe as Houses”

For obvious reasons, industries like transport and oil and gas have to prioritise health and safety.  In these industries, health and safety breaches can lead to serious injury and death.  Disasters like the one that took place at BP Texas City Oil Refinery in 2005 in which an explosion killed 15 workers and injured a further 170, highlight how important it is… Read more »

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Story Postcard Example 1: “It’s curtains for you”

As we know from the skills of advertisers, a combination of image, story and provocative question or statement, is really effective in getting people to think about a particular issue (or product!).  We’ve been experimenting with this technique in a learning & development context.  Here is one example of a Story Postcard. 

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Story Postcard Example 3: “Walk on By”

The story on this postcard – Example 3 - raises a fundamental issue about care environments: important things are missed because people do not ask questions.   In fact, you could easily generalise this out to lots of different kinds of work environments.  How does your workplace encourage you to ask questions?  What are the questions you… Read more »

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