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Monthly Archives: April 2011

Influencing the Human Factor: Improving Safety Conversations

An organisation’s culture is sharply revealed in the way that its people talk to one another. Important work tasks are achieved through this talk: managing performance, project planning and review, identifying and managing errors, risk assessment and management.  So the quality of interaction between people is a key indicator of  performance. When an organisation improves… Read more »

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Posted in Customer Experience & Interaction, Health & Safety, Leadership, People Skills | Tagged , , , , , | Comments closed

Influencing the Human Factor: Developing Leadership Potential

Experiential Leadership programmes enable leaders to understand what effective leadership looks and feels like.  They go beyond theoretical models and behavioural typology to focus on what is practical and applicable to everyday work. This document shows this in the context of two case studies – Developing Leadership Potential For more information, please contact us.

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Posted in Executive Coaching, Health & Safety, Leadership | Tagged , , , , | Comments closed

Influencing the Human Factor: Case Studies

This article presents short case studies from our work with Maersk Oil, Petroleum Geo-Services, Shell and First Group – Case Studies. For more information, contact us.  

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Posted in Health & Safety | Tagged , , , , | Comments closed

The dangers of texting while walking!

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Why do stories work?

We may all be very different from one another.  But we all relate to stories. Through stories we make connections with our own experience and knowledge.

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