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Author Archives: Vicki

Confessions: what risks do you take with your own or others’ safety?

http://www.youtube.com/watch?v=R0LCmStIw9E”

In 2004, a fatal blaze in a Scottish Care Home resulted in the death of 14 elderly residents.  At the inquest (which is ongoing) the owner/manager said that she’d given little thought to evacuation because she ”could never have imagined anything happening on the scale that it did.”   How many risks do we all take on a daily basis because… Read more »

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In the Press: Storytelling in the NHS

An article by Esther appeared in NES Focus Winter Newsletter (see pages 7-8).  It describes how different methods of storytelling can help to promote person-centred care in the NHS.

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In the Press: Learning through Action

An article by Esther – Learning Through Action: engagement and behavioural change through the use of drama - appears in the current edition of the international journal Development and Learning in Organizations (Vol 23, number 6).   If you’d like a copy then let us know, we have a few copies available.  Alternatively, you can purchase reprints by… Read more »

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Connect In Care

Connect in Care is a network supporting learning and practice development in the care of older people.

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Posted in Customer Experience & Interaction, People Skills | Tagged , , , , | Comments closed
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