Photo of older man in a skip with discarded equipmentBlogPhoto of woman smiling

Tag Archives: facilitation

Autumn Newsletter: Facilitation

By Esther | Published: 8 September 2010

The theme of our Autumn Newsletter is facilitation.  To view follow this link.

Share
Posted in Health & Safety, Info about our Process, Leadership, Newsletters, Tips for Serious Play | Also tagged , | Comments closed

Let’s Talk About It: a resource for developing facilitation skills

By Esther | Published: 6 September 2010

When someone is given responsibility over others – as a supervisor or team leader or line manager – basic facilitation skills become very useful. Over the last three years we’ve been working with the Centre for Research on Families & Relationships (University of Edinburgh) on an NHS funded project designed to support leaders to develop… Read more »

Share
Posted in Customer Experience & Interaction, Leadership, Tips for Serious Play | Also tagged , | Comments closed

Tips for Serious Play: facilitators’ preparation

By Esther | Published: 6 September 2010

As those facilitators among you will know, advance preparation is everything.  Then, on the day, you have to arrive early enough to check the space (if you haven’t been able to do this beforehand) and make any changes you need. The next thing is how to prepare yourself.  And then there’s preparation of the group. … Read more »

Share
Posted in Tips for Serious Play | Also tagged | Comments closed

Story Postcard Example 1: “It’s curtains for you”

By Esther | Published: 27 October 2009

As we know from the skills of advertisers, a combination of image, story and provocative question or statement, is really effective in getting people to think about a particular issue (or product!).  We’ve been experimenting with this technique in a learning & development context.  Here is one example of a Story Postcard. 

Share
Posted in Customer Experience & Interaction, Interactive Tools, Tips for Serious Play | Also tagged , , , | Comments closed

Story Postcard Example 3: “Walk on By”

By Esther | Published: 27 October 2009

The story on this postcard – Example 3 - raises a fundamental issue about care environments: important things are missed because people do not ask questions.   In fact, you could easily generalise this out to lots of different kinds of work environments.  How does your workplace encourage you to ask questions?  What are the questions you… Read more »

Share
Posted in Customer Experience & Interaction, Interactive Tools, Tips for Serious Play | Also tagged , , , | Comments closed
« Older posts

  • Your thoughts are welcome!

    You can comment on articles. This blog is moderated, so your comments might not appear immediately.

    Terms of use