Photo of older man in a skip with discarded equipmentBlogPhoto of woman smiling

Tag Archives: NHS

“The Woman on the Trolley”: Bringing the Patient’s Experience to the fore

Imagine that you’re trying to bring a disparate group of workers together on an issue that is fundamental to your organisation.   There they are sitting in front of you: nurses, doctors, porters, managers, care workers, domestics.  You want to get the message across that it’s everyone’s responsibility to make sure that those using the service – in this… Read more »

Share
Posted in Customer Experience & Interaction | Also tagged | Comments closed

Connect In Care

In this project we’re using drama, film, storytelling and active learning to support staff to improve care for older people. Connect in care is a network for staff working with older people wherever that care takes place (e.g. hospital, care home, in their home).  It is being funded for three years by NHS Education Scotland,… Read more »

Share
Posted in Customer Experience & Interaction | Also tagged , , | Comments closed

Connect In Care

Connect in Care is a network supporting learning and practice development in the care of older people.

Share
Posted in Customer Experience & Interaction, People Skills | Also tagged , , , | Comments closed
  • Your thoughts are welcome!

    You can comment on articles. This blog is moderated, so your comments might not appear immediately.

    Terms of use