Successful organisations like yours know that their people are their most valuable resource. Systems of performance management and employee development are regularly reviewd. Documentation is clear.

However, the effectiveness of any system depends on how well it is operated by managers. And performance management is one of the hardest parts of a manager’s role.

We will help your managers to develop the knowledge, skills and confidence they need to:

• treat performance management as an everyday aspect of their role – view Knowing and Understanding Your Staff;
• address issues of poor performance – view Addressing issues of Poor Performance
• use a coaching process to support employee development;
• motivate high performers – view Motivating High Performance

The experiential approach allows managers to practice different strategies through a combination of an interactive live action scenario and
role play. The learning is then supported by action learning or coaching to ensure that it leads to changes in practice.